Privacy policy
How we handle your data and your customers' data.
Template — review this page with your legal adviser and edit it in Admin → Pages before launch.
What we store
- Your account and business profile.
- Knowledge you upload (FAQs, documents, products).
- Conversations between your customers and your agent, including contact details customers share.
How we use it
To run your agents, show you analytics and bill usage. Conversation content is sent to our AI provider to generate replies.
Isolation and security
Each business's data is isolated. API keys are stored hashed; channel and tool credentials are encrypted at rest.
Your controls
You can export or delete FAQs, products, leads and conversations from the dashboard at any time.
Contact
Questions? Email us from the contact page.
Last updated 12 September 2026
