Reference

Credits & usage

How replies are billed.

Each AI reply costs the credits per reply of the agent's model (1 on Standard, 3 on Advanced, 10 on Premium) plus 1 credit per tool call. Messages you send yourself and replies from your team are free. The first 5 playground tests each day are free; after that they cost the same as a normal reply.

curl https://aiagent1.skotechlabs.com/api/v1/usage -H "Authorization: Bearer sk_live_your_key"
{
  "credits_remaining": 2051,
  "plan": { "name": "Growth", "monthly_credits": 2500, "expires_at": "2026-10-11" },
  "this_month": { "ai_replies": 312, "credits_used": 1640 }
}

Photos and voice notes add a small amount per attachment (1 credit each by default, set under Site settings → Photos & voice). A voice note that could not be transcribed is not charged, and a comment the free filter skipped costs nothing at all.

When credits run out, the AI is not called at all: customers get your offline message and the conversation waits in the inbox. Top up from Billing & credits with bKash, Nagad or bank transfer.